TOILET SATISFACTION GUARANTEE

Plumber Information
If you are a plumber submitting a claim, please contact the location of purchase to obtain the Kohler Sold to Account Number or Ferguson Branch Number.

Prior to submitting a claim, please ensure a copy of the invoice for proof of purchase is available for upload.

To view program details, click here.

Login with your email and Company Name.

To view the Return Process for Intelligent Toilets and C3 Bidet Seats, please click here.

For consumers who purchased their toilet or Cleansing Seat from an eligible location, please contact the place of original purchase to begin the claims process.